privacy policy

we are
Our company is called itee.com.au and our website is https://itee.com.au and contactable at [email protected] or by mail at Suite 134, 1/10 Albert Avenue, Broadbeach, 4218.
we respect your privacy
a. itee.com.au respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
b. “Personal information is information we hold which is identifiable as being about you.
collection of personal information
a. itee.com.au will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
b. You may supply basic information such as name, phone number, physical address(es), and email address(es) to enable us to send information, supply updates and process your product or service order. We may collect more information, supply updates, and process your product or service order. We may collect more information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
c. Additionally, we may also collect and process other information you provide while interacting with us.
how we collect your personal information
a. itee.com.au collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we supply our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
use of personal information
a. itee.com.au may use personal information collected from you to provide you with information, updates, and our services. We may also make you aware of new and added products, services, and opportunities available to you. We may use your information to improve our products and services and better understand your needs.
b. itee.com.au may contact you by a variety of measures including, but not limited to telephone, email, SMS, Microsoft Teams, Facebook Messenger, WhatsApp, mail, or any other physical and digital communication channels with which you have interacted with itee.com.au.
how long we keep your data
a. If you leave a comment, the comment and its metadata are kept indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
b. For any users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or remove their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
disclosure of your personal information
a. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as far as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is needed for the delivery of our services.
b. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, during a legal proceeding or in response to a law enforcement agency request.
c. We may also use your personal information to protect the copyright, trademarks, legal rights, property, or safety of itee.com.au its customers or third parties.
d. Information that we collect may from time to time be stored, processed in, or transferred between parties located in countries outside of Australia.
e. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
f. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy on handling your personal information.
security of your personal information
a. itee.com.au is committed to ensuring that the information you provide to us is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification, and disclosure.
b. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.
access to your personal information
a. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please email us at [email protected].
b. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
c. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
complaints about privacy
a. If you have any complaints about our privacy practises, please send your written complaint to Suite 134, 1/10 Alfred Avenue, Broadbeach, 4218. We take complaints very seriously and will respond shortly after receiving written notice of your complaint. Will respond to all valid complaints.
valid complaints
1. a. Complaints are considered valid when they include the following information.
  1. Legal First Name and Lastname of complainant
  2. The following Contact Details for complainant
    1. Physical Address
    2. Postal Address
    3. Valid Contact Number
    4. Personal and/or Professional e-mail addresses
    5. Registered username for each itee.com.au service offering, even if/when there are multiple usernames held by the same legal entity.
  3. Date of issue that started complaint
  4. Detailed description of issue, include all screenshots, recordings, voice messages, email, SMSs, and any other communication channel you have used to interact with itee.com.au or the services we provide
changes to privacy policy
a. Please be aware that we may change this Privacy Policy in the future. We may change this Policy at any time, at our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website. Please check back from time to time to review our Privacy Policy.
website
a. When you visit our site
When you visit our website (https://itee.com.au) we may collect certain information such as browser type. Operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people interact with our site, such that we can improve our service. b. Cookies
1. i.) We may from time-to-time use cookies on our website. Cookies are small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs and cannot access or damage other areas of your computer. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.
2. ii.) Our website may from time-to-time use cookies to analyse website traffic and help us supply a better website experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services used to market, sell, administer, or run our services. These ads may appear on this website or other websites you visit.
3. iii.) If you leave a comment on our site, or any other site, service, or communication channel you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
4. iv.) If you visit our login page, we will set a temporary cookie to figure out if your browser accepts cookies. This cookie holds no personal data and is discarded when you close your browser.
5. v.) When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
6. vi.) If you edit or publish an article, an added cookie will be saved in your browser. This cookie includes no personal data and simply shows the post ID of the article you just edited. It expires after 1 day.
c. third party sites
1. i.) Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship, endorsement, or approval of these websites. Please be aware that itee.com.au is not responsible for the privacy practises of other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each website that collects personal identifiable information.
2. ii.) Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
3. iii.) These websites may collect data about you, use cookies, embed added third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Litespeed Cache.
1. https://itee.com.au utilises caching to speed up response time and deliver a better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC. Cloud services to process & cache your data temporarily. Please see https://quic.cloud/privacy-policy/ for more details.